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Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A pop-up window will appear. It includes thorough info about all the operations that you can perform on the page in question. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of instructional video clips illustrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, check out our comprehensive Frequently Asked Questions section, which includes questions asked by real people and provides practical solutions. We constantly "revamp" our FAQ database with new entries so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24/7/365 and ready to assist you with any issue. Each trouble ticket you send will be responded to within one hour (the average response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322162

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com